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01.

Submitted Reviews Start their Verification Journey:

Reviews that are submitted by buyers are immediately routed to our reviews verification team where they start an extensive journey of checks to ensure authenticity.

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Proprietary Technology

02.

Proprietary Technology:

One of the first steps in the verification process is analysis through our proprietary technology which scans each review, and searches for patterns and inconsistencies that would indicate a review is potentially false.

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Scanned Reviews
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03.

Human Double-Check:

Next, as an extra precaution, our team of professionals reads through the review in search of signs of a fake review that an algorithm might miss.

Scanned Reviews
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Scanned Reviews
Scanned Reviews

04.

Reviewers’ identities are validated and content is checked against our Community Guidelines.

We won't publish reviews if we can’t validate a reviewer exists, if a conflict of interest exists, or if we believe a review was submitted on someone’s behalf by a 3rd party. Our team also checks for other violations of our published Community Guidelines. A violation could result in the review being disabled, or sensitive content being hidden.

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Fake Reviews
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05.

Fake reviews are disabled, and dishonest reviewers are banned.

Any signs a review is dishonest, or that a reviewer has been trying to game our system, will result in their review being disabled, and the reviewer being banned from leaving future reviews.

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Published Reviews Image

06.

Reviews are published.

Reviews that make it through our rigorous QA process are published, where they stand ready to provide helpful advice to over 9-million monthly buyers that come to us each month. Reviewers that qualify for an incentive will be sent their redemption link within a few days of publication.

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07.

Maintaining Integrity Post-publishing:

Any published review that is flagged as suspicious by a vendor or buyer will be investigated further by our team to ensure it complies with our guidelines. Reviews that violate our standards are disabled immediately.

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We value high-quality reviews.

Our rigorous processes and high-quality standards ensure that we deliver unbiased insights and authentic reviews. Our reputation has made us the world's most trafficked software marketplace, with reviews and insights in almost 900 software categories. Find out how we can get you started collecting quality reviews for your product today.