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G a r t n e r

Drive greater customer lifetime value at every stage of the funnel

with the Gartner Digital Markets suite of solutions
Get Started
info circle icon Build Your Brand
Build Your Brand
Review Collection and
Reputation Management
info circle icon Grow & Retain
Grow & Retain
Buyer Discovery
Competitive Comparisons
info circle icon Attract & Engage Leads
Attract & Engage Leads
Lead Generation
Marketing Services
info circle icon Identify Prospects & Convert
Identify Prospects & Convert
Buyer Discovery

Become visible to 9M+ buyers a month

1.5M+
1.5M+
Million Reviews

Gain the trust of leads across every stage of your sales funnel

1,200+
1,200+
Categories

Attract software buyers across every industry and software category

60
60
Localized Sites

Unparalleled reach powered by Gartner’s global expertise and translated listings

3x
3x
the Reach

Connect with in-market buyers across the three leading software and services reviews sites

Busy business buyers who want to make the right choice, confidently and quickly.

Site experience optimized for quick access to critical information and comparisons.

Tech-savvy buyers who want to find the right software, the first time. Often, IT decision makers.

Site experience provides deep detail on features, functions, and integration capabilities and allows for extensive comparisons.

Buyers seeking a more personal touch from software and services experts with deep experience in their industries.

Site experience designed to drive buyers to software and services experts who can help guide them through their purchase.

Gartner Digital Markets

We harness user reviews and actionable, objective insights that connect software and SaaS providers with buyers, enabling faster, smarter decisions and stronger performance on their most critical priorities.

info circle icon Build Your Brand
Build Your Brand
Review Collection and
Reputation Management
info circle icon Grow & Retain
Grow & Retain
Buyer Discovery
Competitive Comparisons
info circle icon Attract & Engage Leads
Attract & Engage Leads
Lead Generation
Marketing Services
info circle icon Identify Prospects & Convert
Identify Prospects & Convert
Buyer Discovery

Improve brand recognition and reach

Customized profiles tell your product's unique story
Category Analysis

1,200+ targeted categories, descriptions and feature lists show how your product helps buyers solve their toughest business challenges.

Localization and Translation

Local language product descriptions and landing page translation services help you connect with in-market buyers on a global scale.

Landing Page Services

We make it easy to help you optimize for conversion. Our custom-built landing pages have helped software providers realize a 59% average increase in conversion.





Gartner Digital Markets landing pages developed by our experts have a 59% average increase in conversion rates.

Review Collection and Reputation Management

Capture verified reviews from customers and develop a steady flow of fresh, user-generated content to build reputation and relevance in the marketplace.
66%

of software buyers say reviews significantly impact their purchase decisions.

Our services have helped more than

10,000

software companies deliver customized review generation campaigns.

We've published more than

1.5 million

reviews on our network of sites - the world's largest collection of B2B software reviews.

Every review undergoes our strict QA process:

  • Identity verification
  • Conflict of interest check
  • Content review
  • Digital and human review

Hear the voice of your customer

Average Rating by Top Industries
Industry
# Of
Reviews
Average Rating
1. Computer and Networks
11
100
2. Telecommunications
18
96.7
3. Higher Education
13
95.4
4. Comupter Software
96
94.4
5. Financial Services
30
93.3
6. Information Technology
46
93.0
7. Internet
93.0
8. Real Estate
30
89.1
Reviews Insights
quantifies the benefits and value of your product through the voice of your customer, sourced directly from your product reviews. Uncover opportunities to connect more directly with your targeted audiences and industries.
See how your product stacks up with Competitive Comparisons.
Average User Rating
based on reviews
[ by Company Size 3 ] [ Geography 2 ] [ Overall 1 ]
Functionality
Ease-of-use
Value for
money
Customer
support
Your Product
13 Reviews
85 88 94
88 93 87
95 98 92
87 92 99
Competitor
183 Reviews
88 91 97
93 88 86
88 99 95
85 86 89
Category Average
402 Reviews
92 99 94
86 99 89
96 91 87
92 98 94
Licensed content product surfaces ready-to-use insights that propel targeting and sales conversions, and engage customers more directly with the factors that matters to them.
info circle icon Build Your Brand
Build Your Brand
Review Collection and
Reputation Management
info circle icon Grow & Retain
Grow & Retain
Buyer Discovery
Competitive Comparisons
info circle icon Attract & Engage Leads
Attract & Engage Leads
Lead Generation
Marketing Services
info circle icon Identify Prospects & Convert
Identify Prospects & Convert
Buyer Discovery
Generate and engage leads

The buyer journey begins with an internet search. Buyers are directed to product categories on the Gartner Digital Markets network, where they can research potential solutions, and connect with software and SaaS providers that meet their unique needs.

We direct Pay-Per-Click leads to your campaign landing page, where they convert to mid-funnel, high-quality leads for your team.

  1. Internet Search

    71% of B2B buyers start research with a generic search

  2. Gartner Digital Markets Sites

    We direct Pay-Per-Click leads to your campaign landing page, where they convert into mid-funnel, high-quality leads for your team

  3. Profile Visit

    Buyers find the software they're looking for and click external links for the next steps

  4. Conversion

    Buyer converts on your webpage or landing page by completing lead capture form

  5. Repeat Engagement

    Prospects return to compare products, read and leave reviews, research new products

Our Pay-Per-Lead solution connects buyers to a team of phone advisors, who work with them to identify the best fit software or service solutions, while also qualifying and verifying the leads.

  1. Internet Search

    71% of B2B buyers start research with a generic search

  2. Software Advice

    Buyers explore directories and rankings

  3. Conversion

    Buyers complete form to request consultation

  4. 30 Secs After Completion

    Initial phone outreach from buyer advisor

  5. 1:1 Consultation

    10-15 min discussion, compile buyer BANT (Budget, Authority, Need, Timeline)

  6. Qualification

    Fits your target, and agrees to speak to sales

  7. Quality Assurance

    Every lead is checked for authenticity and accuracy

  8. Real-time
    Delivery

Scale and grow into
new global markets

Connect with in-market buyers searching in more than 30 countries with EMEA, the Americas, APAC and beyond.

Our localized sites provide software buyers with a unique experience to help them discover the best solutions for their needs, no matter where they're doing business.

We help software and SaaS providers easily and effectively scale campaigns and engagement in new global markets, whenever and wherever the opportunity fits.

Accelerate Revenue
Growth With Intent Data

At least 50%

of the B2B buying journey is spent with independent, third-party information sources, leaving a tremendous blind spot for software brands looking to understand or insert themselves into that buyer journey.

Source: Gartner End User Buying Survey
11%
Interacting With Peers Outside Organization
19%
Internal Company Interactions
16%
Interactions With
TSPs or Partners
15%
Reviewing Information From TSPs or Partners
14%
Reviewing Information From Analysts, Associations or Other Third Parties
13%
Interactions With Independent
Third Parties
12%
Reviewing Information From Independent
Product Review Sites

How Intent Data Works

How Intent
Data Works
Identify prospects
new in-market companies
earlier in their research process
Increase close rate
driving funnel velocity and
sales efficiency
Grow & retain
customers shopping for complementary
or competitive products
Prioritize targets
using high intent signals to
drive campaign success
Buyer Discovery harnesses the power of buyer intent signals happening throughout the Gartner Digital Markets network, so you can grow revenue by focusing on active buyers. Intent data informs marketing strategies, increases sales funnel velocity, and pinpoints customers at risk for churn before it's too late.

Support ABM With Intent Data

Product Awareness
Purchase Intent
Drive urgency:
why buy now
Route to sales and
close the deal
Nurture with
thought
leadership
Highlight
key
differentiators

Identify high intent prospects with intent signals that span the full funnel

Prioritize sales-ready leads, highlight competitive strengths and promote authentic testimonials

Create velocity through the funnel as awareness and purchase intent grows over time

Customer Needs Keep Changing

Customer Needs
Keep Changing

Meeting customer retention and loyalty goals requires understanding how your customers perceive value, but 77% of marketing leaders struggle to keep up with changes in customer needs.

Peer review sites offer an unbiased lens into the minds of your customers, so you can use real-time insights to create a great experience.

REPEAT
Gain Deeper Context on Customer Challenges

Quickly develop more impactful messaging that addresses emerging customer pain points, sourced from unbiased reviews.

Identify At-Risk Accounts

Created targeted interventions for customers looking at competing services and technology across the Gartner Digital Markets network.

Grow Share of Wallet

Easily identify customers researching software with capabilities or functions you offer in upgraded packages or adjacent product lines.

Clients section

Gartner Digital Markets has an unparalleled search strategy to drive high-quality, organic traffic to its sites — which is reflected in the quality of leads.
Rachel Hoerauf
Demand Generation Manager
The leads coming from Gartner Digital Markets have allowed us to create valuable leads in the pipeline, which have then turned into solid opportunities.
Logan England
Paid Media Manager

Join the largest community of global business buyers and software providers who trust Gartner Digital Markets to connect, convert, and thrive.

Join
the
largest community
of global
business
buyers
and
software
providers
who
trust
Gartner
Digital
Markets to
connect,
convert,
and
thrive.